Conditions of hire
Hire conditions apply to transactions for the supply of equipment and materials. New customers may be asked for photographic identification and proof of the address registered to the payment card.
Charges, deposits and returns
Hire charges are normally based on a week or weekend. A deposit of up to £250 may be required, with the balance returned after the equipment has been returned and checked.
Equipment must be returned on the date in the contract in clean, serviceable condition, with cables coiled and taped. Additional charges may apply to late, unavailable, unclean or incorrectly returned equipment.
Customer responsibility
The customer is responsible for hired equipment during the hire period, including loss or damage, and for insuring it for full replacement value.
Customers are responsible for following the rules, regulations and statutory provisions governing use of the equipment. Equipment must not be modified, and defects or failures should be reported within 24 hours.
Location and ownership
Customers must advise the company where equipment will be kept during the hire. Equipment cannot leave mainland Great Britain without prior consent and remains the property of the company.
Payment, termination and cancellation
The company may terminate the contract and repossess equipment following a breach or concerns about solvency. Hire charges are due on the agreed date.
Cancellation charges may apply to services cancelled less than 24 hours before commencement. A credit note may be offered where a promotional or discounted deal has been used.
Acceptance
Signing the delivery note on receipt of hired equipment confirms acceptance of the conditions of business. This page is a summary; the terms supplied with the quotation or hire agreement take precedence.